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Understand your competition

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Arrange for one of your staff members to call other facilities in the area, as a "mystery shopper." Use the experience of being treated as a consumer and the information gathered to better your facility and enhance your customer service.

  • Branding & Name Recognition
  • Leadership Surveys & CMS Star Ratings

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Admissions, Addmissions, Word of Mouth, Case Mix, Branding & Name Recognition Tours, Website, Hospital & Physician Relationships Referrals, Consumers Branding, Medical Satisfaction, Word of Mouth Customer Service & Satisfaction Digital Marketing Hospital Leadership Surveys & CMS Star Ratings Medicare Revenues, Health Care Reform, LOS,

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If you feel that this type of specialized LTC expertise and unique knowledge could be of value to your organization, we’d very much like to speak with you. We believe our proven solutions will enable you to exceed your marketing and sales objectives.

 
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